DM: RE: Telecom Credit Score

[DLaney]

Jerry,

>From my limited experience with such data, your initial results 
>might be
skewed by customers who have churned and have left outstanding 
balances. I
have copied a couple of our telco DW experts to see what their 
experiences
in this area might be. If you have difficulty identifying churned 
customers
from your sample-set (we know how difficult this can be in telco), we 
can
help you with this as well.

Cheers,
Doug Laney
Solutions Business Development Manager, Prism Solutions
8750 W. Bryn Mawr, Chicago, IL 60631
office: (773) 399 9175 --- fax: (773) 399 9435
dlaney@prismsolutions.com --- www.prismsolutions.com


-----Original Message-----
From: Musial Jerry [mailto:Jerry_Musial@bscc.bls.com]
Sent: Thursday, November 05, 1998 10:51 am
To: datamine-l@nautilus-sys.com
Subject: DM: Credit Score


Hi,
        I am looking for help/resources related to credit scoring of
'existing' customers.  In particular, I am interested in how 
researchers
deal with tenure as it relates to whether or not one of our customers 
will
continue to pay their bills in a timely manner.  We intuitively feel 
that
the longer a customer has been with us (and paying us) the better 
credit
risk.  However, my initial results show that the longer a person has 
been
with us, the odds of his not paying increase.  Anyone have any ideas?

Thanks
Jerry Musial
BellSouth Cellular